Sales Support Specialist (Athens Office)



Are you up for your next challenge?

At Odyssey, we harness the power of technology to bring about meaningful change. Our unwavering goal is to build Cyber Resilient Organizations in an increasingly unpredictable, uncertain and complex world.

Innovation drives everything we do, and we embrace the challenge to make the impossible, possible!

As a Great Place to Work® certified company, we always strive towards creating an environment where everyone’s voice matters, and where everyone can learn, create and evolve.

If you have passion and dedication for what you do, we want you to join our team!

Role Description:

We are currently looking for a qualified Sales Support Specialist to join and support our Business Development team in Athens. The successful candidate will assist the sales team through each step of the sales process, by performing administrative and clerical tasks and coordinate with internal departments to ensure that all systems are in alignment as needed.


Main Responsibilities:

  • Answers customer inquiries, providing troubleshooting assistance for order account statuses, invoices payments and other issues in coordination with the sales team
  • Carries out sales leads investigation on behalf of the sales team and provides the sales department with relevant data
  • Monitors and gathers information on performance indicators, performs data entry tasks for sales figures, metrics and provides the sales team and the management with the relevant reports on a weekly basis
  • Creates and processes orders in a timely manner, reviews pending orders and provides customers with relevant information, monitors invoices payment.
  • Maintains an organized and accessible filing system for customers
  • Undertakes administrative responsibilities according to the management’s instructions
  • Schedules customer meetings, and assists in conferences and customer presentations
  • Assists Business Development team members, General Manager GR in day to day operations as needed
  • Provides information and sales data to Top Management members whenever needed


Knowledge, Skills and Experience Required:

  • A bachelor's or associate's degree in marketing, business, or a related field
  • Experience in administration and high-volume office work may be advantageous
  • Strong analytical, organizational and time management skills
  • Politeness and customer maturity required
  • Excellent team working, motivational and interpersonal communication, and customer service skills
  • The ability to multitask and quickly switch your focus
  • Computer literacy, IT skills, and typing skills
  • An understanding of sales principles and customer service practices


What’s in it for you:

  • Industry competitive pay & remuneration package
  • Ticket Restaurants (Sklavenitis)
  • Flat hierarchies and the freedom to create and innovate
  • Cutting edge tools, training and skills development to help you thrive and succeed
  • Continuous feedback and support to help you fulfill your goals
  • An inclusive working environment where you can be yourself, share inspiration and belong


To apply for this position, please send your CV to [email protected] with reference on the subject SSP

Please note that all CVs and any other Personal data sent to Odyssey are kept secure and confidential and will only be processed and/or stored for the purpose of potential offering employment. CVs and Personal data of successful candidates will be stored in our system for as long as the process of selection lasts. CVs and Personal data of candidates that are not successful or do not make it through our selection process, will not be stored or processed further and will be erased after a period of 6 months, unless the candidate provides us with an explicit consent allowing us to further store his/her Personal data in our system always in accordance with Personal Data Protection laws.