eMail Services

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The Need

At a time when organizations require their communication tools to be cost-effective and flexible, email services enable them to achieve new levels of reliability and performance by delivering features that simplify administration, help protect communications, and empower their users by meeting their demands for greater business mobility.

Within the scope of eMail service provision, organizations expect to be able to provide the ability to support multiple email client types (PC, Mac, Webmail, Smartphone etc.) and deliver calendaring services.  Security and integrity of these services (Email Security and Encryption (ES&E) remains at the top of the organizations concerns, since, valuable confidential data traverse the Internet in the form of emails.

Enabling your Organization

Odyssey addresses your organization’s need to safeguard the productivity of your email communications while ensuring this does not present a risk to your sensitive information. Although the deployment of an email server within organizations has become a commodity, our team of experts, extends this service to include company policies concerning email usage.

In the design phase of the eMail services deployment project, our certified experts seek your feedback on the email policies that would govern its use.  Information like email quotas, email groups, who can send emails where, is part of the input required on your part.

A critical part of the implementation is the issue of email security.  To achieve this goal, we begin with a comprehensive security audit and analysis which enables us to design and implement for you an email security infrastructure that is both effective and manageable.   Our eMail Services offering is coupled with our Email Security and Encryption (ES&E) solution set.

Doing it right: Our eMail Solutions’ Key Features and Benefits

Our eMail solutions are largely characterized by the following Key Features and Benefits:

Key Features


Group Policies

Standardized configurations, settings and options

Public Folders

Web Access

Out of the office assistant

Common inbox for email and voice mail

Anywhere Access

Increase user productivity

Online Email Archive

Retention Policies

Reduce burden of IT administration

Advanced Server Recovery

Email Database Availability Groups

Improve fault tolerance to minimize downtime

Improved Management tools

Integrated messaging security

Integrated capabilities with third party applications

Enhanced security and compliance


Remaining Secure – Support tailored to your needs

We very well understand that to remain effective, an eMail solution deployment requires constant monitoring, fine-tuning, updating and maintenance.  These requirements may prove a burden your organization is not poised to undertake.  We have, therefore, structured our post-deployment services so that you may have the level of support you need, in order to achieve maximum return on your investment, with the least of worries.

Our suite of post-deployment services range from simple Maintenance and Support, to full-fledged Managed Security and Outsourcing Services.

This solution belongs to the “Design & Implement” Information Security Continuum (D&I).