Fax over IP

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The Need

Irrespective of the great advances in business communication, exchanging information through fax remains vital!  As organizations constantly seek ways of enhancing the efficiency and effectiveness of their network infrastructure, a Fax over IP (FoIP) solution presents an attractive solution towards a unified communications strategy where voice, data, video and fax migrate from analog lines into an IP-based network.

By using a borderless Fax over IP (FoIP) solution, organizations can leverage their VoIP investment and realize immediate productivity gains through the secure, real-time IP fax delivery directly to employee email inboxes.  As a result, the implementation of a FoIP solution, will enhance productivity, streamline operations and lower the total cost of ownership.

Beyond the productivity gains, FoIP solutions enhance the security of data exchange as they  are most commonly integrated with corporate email systems, thereby allowing for email-based faxing (inbound and outbound) from users’ desktops.  Incoming faxes arrive directly and securely in email inboxes, so that sensitive information is no longer left in the open for unsolicited viewing.  Fax servers have become a popular tool for helping organizations comply with a variety of regulations involving the security and protection of data.

Enabling your Organization

In our continuous efforts to ensure the maximum return on investment that our clients get out of our solutions, we make best efforts to remain at the forefront of unified communications developments and knowhow.  Along these lines, in organizations that have embraced VoIP and IP-Telephony our team of experts designs and implements FoIP solutions in order to maximize their ROI on their existing infrastructure.  In other cases where you are a forward thinking organization but did not ride the VoIP bandwagon yet, and still want to explore a diverse unified messaging and network fax server migration strategy that will immediately benefit you, we can help you build a ROI and TCO model that justifies your investment.

Whatever your faxing needs are, we can customize a FoIP solution that would allow managing, controlling, and auditing faxing services centrally while being able to receive fax messages across multiple media (email, mobile, printer etc.) across the world!

Doing it right: Our Fax-over-IP Solutions’ Key Features and Benefits

Our FoIP solutions are largely characterized by the following Key Features and Benefits:

Key Features


Elimination of dedicated analog fax line

Low Total Cost of Ownership

Centralization of communication assets and their administration

Boost employee productivity utilizing desktop, email-based faxing since there is no more walking back and forth to fax machines

Cost Reduction

Efficient fax delivery especially on fax broadcasting scenarios

Unified messaging – Common Inbox with Emails

Productivity Increase

Active Directory and LDAP integration

Spam fax filtering

Integration with third-party applications through API (e.g. ERP, CRM, Call Centers)

Web Based faxing for mobile workers

Improved features and mobility

Allows for High Availability and Load Balancing deployments that result in fault-tolerant fax transmission

Audit trails generated for Fax storage and Archiving which facilitates regulatory compliance with regulations such as SOX, DITSCAP, PHIPA, PIPEDA

Direct inbound routing of faxes to intended recipients’ email inbox or secure printers, facilitating document confidentiality and regulations compliance

Streamlined workflow, security and regulatory compliance


Remaining Secure – Support tailored to your needs

We very well understand that to remain effective, a Fax-over-IP deployment requires constant monitoring, fine-tuning, updating and maintenance.  These requirements may prove a burden your organization is not poised to undertake.  We have, therefore, structured our post-deployment services so that you may have the level of support you need, in order to achieve maximum return on your investment, with the least of worries.

Our suite of post-deployment services range from simple Maintenance and Support, to full-fledged Managed Security and Outsourcing Services.

This solution comprises part of the “Design & Implement” phase of our Information Security Continuum (D&I).